What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Hace dos días mis formularios dejaron de enviar correos

    Asked by ECOMCCA on July 15, 2014 at 06:40 PM

    Mis formularios dejaron de enviar los correos, realizan el registro en forma correcta pero no envía los correos.

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    JotForm Support Manager

    Answered by Jeanette on July 15, 2014 at 08:17 PM

    En este momento hay un problema con las notificaciones de correo que usan un custom sender email. 

    Este problema ya ha sido reportado a nuestros desarrolladores.

    Como una solución temporal, por favor cambien su Sender Email a noreply@jotform.com o noreply@formresponse.com

     

     

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    Answered by c4g on July 15, 2014 at 08:40 PM

    PARA CUANDO VAN A TENER ESTO RESUELTO??

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    JotForm Support Manager

    Answered by Jeanette on July 15, 2014 at 08:50 PM

    @c4g

    No puedo darte un tiempo específico, pero esto ha sido marcado con máxima prioridad. Gracias por tu comprensión.

    En el entretanto, puedes aplicar la solución temporal que explico arriba.

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    Answered by ECOMCCA on July 15, 2014 at 08:53 PM

    Gracias, su sugerencia funciona. Estaré atento para cuando este corregido.

    Saludos

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    JotForm Founder

    Answered by aytekin on July 16, 2014 at 05:35 AM

    The problem should now be resolved. One of the servers was misbehaving and not sending the emails. We have now switched from that server. Thanks for your patience.