Browser issues

  • lisafisher
    Asked on July 16, 2014 at 10:02 AM

    I had to take down our form because too many people were having trouble with it. One time it would work on a certain browser and the other time the form would be blank. I tested it as well and would have the same problems. I really loved this platform but it has become too unreliable. If you have a solution, please let me know.

  • Ashwin JotForm Support
    Replied on July 16, 2014 at 11:10 AM

    Hello lisafisher,

    I'm sorry for the trouble caused to you.

    This is strange as we do support all the browsers and you should not have any trouble viewing your form. I would suggest you to embed your form again and share the web page URL and we will take a look. 

    We will wait for your response.

    Thank you!