What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Browser issues

    Asked by lisafisher on July 16, 2014 at 10:02 AM

    I had to take down our form because too many people were having trouble with it. One time it would work on a certain browser and the other time the form would be blank. I tested it as well and would have the same problems. I really loved this platform but it has become too unreliable. If you have a solution, please let me know.

    browser issues solution platform same and
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    JotForm Support

    Answered by ashwin_d on July 16, 2014 at 11:10 AM

    Hello lisafisher,

    I'm sorry for the trouble caused to you.

    This is strange as we do support all the browsers and you should not have any trouble viewing your form. I would suggest you to embed your form again and share the web page URL and we will take a look. 

    We will wait for your response.

    Thank you!