Email alerts are not sending

  • scooterbay
    Asked on July 16, 2014 at 3:58 PM

    We have two email alerts set up for one of our forms and just recently we are no longer receiving them.

     

  • Bathartisan
    Replied on July 16, 2014 at 4:39 PM

    Our customers are not receiving their automated replies either

  • David JotForm Support
    Replied on July 16, 2014 at 6:12 PM

    Hi,

    We did have an outage with on of our email servers yesterday.  This issue has since been fixed.  Are you still not receiving them as of today?  If so, please let us know and we will be happy to check into your issue further.

    Thank you for using Jotform!