Email alerts are not sending

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    Asked on July 16, 2014 at 03:58 PM

    We have two email alerts set up for one of our forms and just recently we are no longer receiving them.


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    Answered on July 16, 2014 at 04:39 PM

    Our customers are not receiving their automated replies either

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    Answered on July 16, 2014 at 06:12 PM


    We did have an outage with on of our email servers yesterday.  This issue has since been fixed.  Are you still not receiving them as of today?  If so, please let us know and we will be happy to check into your issue further.

    Thank you for using Jotform!