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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When you embed more than one Inventory Widget, not all of them load when the form is first opened, but upon a page refresh, they all load

    Asked by helpchrisplz on July 16, 2014 at 11:37 PM
    how does the calculator know that one inventory item equals $100
    inventory widget inventory calculator
  • Profile Image
    JotForm Support

    Answered by TitusN on July 17, 2014 at 05:47 AM

    Hello,

    You will have to indicate the value as a factor in parentheses in the form calculation formula.

    The inventory widget only passes the quantity to the calculation widget:

    Please take a closer look by taking a copy of this form: http://form.jotformpro.com/form/41882856448974?

    Please let us know if this helps.

  • Profile Image

    Answered by helpchrisplz on July 17, 2014 at 06:59 AM

    Hi TitusN thanks. 

    I have managed to do this but I have noticed when loading the form for the first time on google chrome that not all the inventory widgets show. I have 3 on a page. only one loads and the other 2 fail.

    After hitting F5 to refresh all the inventory widgets do load in.

    This would be a problem as people wouldn't know about the other inventory options and wouldn't know to refresh the page.

    Please load this form in google chrome incognito CTRL + shift + N:

    http://form.jotformeu.com/form/41965529502358 


    and tell me if all 3 inventory widgets show. If they do show I will know its a bug on my P.C only.

    If you can confirm that only one is showing can you put this in as a fault as it will mean i cant use jotform and will have to find another way.

    Chrome Version 35.0.1916.153 m

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    Answered by helpchrisplz on July 17, 2014 at 07:06 AM

    just upgraded to Chrome Version 36.0.1985.125 m

    The first time i loaded the form it loaded all 3 in. 

    I then closed  google chrome incognito and reopened it CTRL + shift + N:

    and it then only loaded 1 in. 

    Seems a bit buggy. 

  • Profile Image
    JotForm Support

    Answered by TitusN on July 17, 2014 at 08:22 AM

    Hello,

    Yes - I see the bug too.

    It happens across all browsers, and sometimes none of the widgets load at all:

     

    I've asked our developers to take a look, and we shall update you once the bug has been fixed.

    Thank you for your patience.

  • Profile Image

    Answered by jstrinning on July 17, 2014 at 08:50 AM

    By the way, how do you display the "17 Available"

    ???

    Does it pass dynamically value of quantity in store ?

    Jan

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    JotForm Founder

    Answered by aytekin on July 17, 2014 at 09:26 AM

     

    Available = Total - Used

     

    Total: Numbers you entered on the widget settings

    Used: Number of submissions with that option selected.

     

    I have assigned the BUG TICKET to one of our developers. He has a lot of work so it may take weeks before he can look into it but it will be be looked into. 

  • Profile Image
    JotForm Support

    Answered by widgets on August 20, 2014 at 09:43 AM

    Hi helpchrisplz. I would like to inform you that we updated the inventory widget. You should now be seeing all the widgets at once, when you load your form.

    Please let us know if this work from your end or not so that we can further assist you.

    Regards

  • Profile Image

    Answered by helpchrisplz on August 22, 2014 at 04:59 AM

    Thanks for the update. if possible can you tell me

    how to make one non selectable if you choose another.  e.g if I have many options with quantity's but if the user selects A then B is no longer a compatible choice so B is now hidden or non selectable but C and D are still available as they are compatible with A.

    is that going to far?

    a lot of the time when you have tickets to sell you have add-ons to the main thing that your selling and add-on B might take up the entire night and make it no longer compatible to choose other options.  I tried doing this with form collapse and logic but could not find an "is selected" option for the if statement.

     

    That's my feedback anyway! :)