I'm having problems with the thank you page in an Adobe Muse site

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    Asked on August 25, 2011 at 12:38 PM

    I realise that Muse is only in beta but I'm doing a test site and have put a very basic form on it. The form works flawlessly and sends me the email, but when the thank you message appears, the page becomes very deep and one of the page elements - a static box (or so I thought!) stretches vertically. If I remove that element the page still deepens so it's not that element causing it. This doesn't happen when I use the page locally, just when I upload it and use it online. Do you have any idea why this would be? Thank you.


    I am using the Latest Safari on a Mac running OSX 10.7.1. Have also tried it in Chrome and Firefox. In Chrome, the same error occurs. Firefox is better, but the page shrinks slightly - I could live with that!


    Edit: I think I can solve this just by redirecting to a custom web page.

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    Answered on August 25, 2011 at 02:04 PM

    Hi dackman,

    Glad that you were able to find a solution beforehand. Indeed, you can use your own thank you page instead of the default one.

    We do not get a lot of reports related to using JotForm with Adobe Muse. We'd appreciate it if you share with us any other issues or concerns you may encounter by starting a new support thread.

    Thank you and enjoy using JotForm!