How can we save information before the form is submitted?

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    PCGRANTS
    Asked on July 17, 2014 at 04:32 PM

    Hi,

    Someone just tried filling out one of my forms and it didn't get sent and erased all of the information. This the message that showed up: 

    Error
    Form ID did not match. Form ID: Form Name: 
     
    Is there any way we can fix this problem by either allowing people to save information before they submit it, or ensuring that this won't happen again in the future?
     
    Thanks,
    Leah
  • Profile Image
    Mike_T
    Answered on July 17, 2014 at 07:50 PM

    Thank you for contacting us.

    There is a form Auto Fill option that can be enabled to save the data on users' browsers.

    How to Enable Auto Fill Feature

    ('Save on data changes' might slow down long forms)

    If you notice the 'Form ID did not match' error once again, please open a new thread about it. This way, we will be able to investigate it.

  • Profile Image
    PCGRANTS
    Answered on July 17, 2014 at 08:01 PM
    Hi Jotform,
    None of the links in your email work. Will you please provide me with
    working links?
    Thanks,
    Leah
    ...
  • Profile Image
    EltonCris
    Answered on July 17, 2014 at 11:10 PM

    Hi Leah,

    I can open the link here. 

    Anyway, here it is.

    GuideL https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    And here's the image URL shared by my colleague https://shots.jotform.com/mike/monosnap/Snapshot_2014-07-18-0zphr.png

    Thanks!