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    Email is blank

    Asked by scottysweb on July 19, 2014 at 12:46 PM

    I have several forms and for some reason 3 of them are not working correctly. The emails I receive are blank. How do I fix this. 


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    JotForm Support Manager

    Answered by Jeanette on July 19, 2014 at 09:21 PM

    I checked one of your forms. This happened because your notifier settings show the email template with no field tags.

    To resolve this, simply delete and re-create the notifier by following these steps:

    Select the Notification email you want to delete.

    In the Compose Email window, click Delete E-mail button then click OK on the confirmation window to delete the opened Notification.

    The you can re-build the notifiers.