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ascendrAsked on July 19, 2014 at 1:44 PM
Hi,
I am receiving notifications in my personal email, but the person filling the form is not receiving my conditional autoresponder email. I think it has something to do with my conditions wizard "then send Auto. Resp. 1 to ________" what email address should be in this box? I noticed the tutorial shows to use "support@jotform.com" but this isn't working for me. thanks in advance for the help!
-matt
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ascendrReplied on July 19, 2014 at 1:53 PM
Fixed it! I accidentally set "if ALL conditions are met, then..." since 1 selection box cannot have 2 answers, users would never be able to see email.
and the box in autoresponder defaulted to {email8}, not sure why, but who cares- it works!
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Jeanette JotForm SupportReplied on July 19, 2014 at 9:25 PM
I am very happy to see you managed to resolve the issue yourself. Never hesitate to contact us whenever you need it.
Cheers!