What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by Jann  on July 21, 2014 at 01:53 AM


    I am currently using your starter plan which comes with 100 submissions on a monthly basis. Can i check in the scenario, if the 101th submission is logged through the website, how will it be processed?

    Will the submission be sent successfully? How will we be able to retrieve the subsequent 101th submissions and beyond? Is it on chargeable basis? Do seek your advice on this.

    Thank you



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    JotForm Developer

    Answered by ceren on July 21, 2014 at 04:25 AM

    Hello Jann,

    In JotForm starter plan, you can receive up to 100 non secure submissions. You can have any number of forms in your account. If submission limit is reached, all your forms will be disabled and form submission will not be possible. You will have to upgrade your account or wait for the next month to submission counter reset.

    If you have any other questions please us know.