What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I cannot view the form in my Facebook page

    Asked by advatex on August 26, 2011 at 07:13 AM

    Hi there, I have succesfully added the TabPress App and copied and pasted the code. In the preview the form shoes perfectly but not when I click on the edited "Welcome" tab.Please be so kind as to visit http://www.facebook.com/pages/Advatex-Pty-Ltd/112677405452537?sk=wall and click on the TabPress icon name "Quote Request". Your help would be greatly appreciated! Thanks!



    This is a re-post of a comment on Adding a Form to Your Facebook Page

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 27, 2011 at 02:36 AM

    Hi,

    I can see the form in your Facebook page as shown in the screenshot below:

     

    The reason why it does not display on your end is because you are logged in as the administrator of the page. You can either preview the form by clicking the Preview Fan/Non-Fan Content button

    or view the form as a normal Facebook user would do by logging out of your Facebook account.

    Hope this clears your issue. Feel free to open a new thread if you have other problems related to JotForm. Thanks!


    Neil

  • Profile Image

    Answered by advatex on August 29, 2011 at 02:41 AM

    Thank you very much Neil ...rather a logic explanation which I should have thought of!

    I is very comforting to know one has professional backup on an online program like this as in the past I have had some dissapointing situations.

    Thanks again!

  • Profile Image
    JotForm Support

    Answered by mliz on August 29, 2011 at 02:51 AM

    Hi there,

    Good to know that Neil was able to help you with the problem.

    If you have any questions about your form don't hesitate to
    post it in the forum.

    Thanks for using Jotform.

    Regards,
    Mliz