I cannot view the form in my Facebook page

  • Profile Image
    advatex
    Asked on August 26, 2011 at 07:13 AM

    Hi there, I have succesfully added the TabPress App and copied and pasted the code. In the preview the form shoes perfectly but not when I click on the edited "Welcome" tab.Please be so kind as to visit http://www.facebook.com/pages/Advatex-Pty-Ltd/112677405452537?sk=wall and click on the TabPress icon name "Quote Request". Your help would be greatly appreciated! Thanks!



    This is a re-post of a comment on Adding a Form to Your Facebook Page

  • Profile Image
    NeilVicente
    Answered on August 27, 2011 at 02:36 AM

    Hi,

    I can see the form in your Facebook page as shown in the screenshot below:

     

    The reason why it does not display on your end is because you are logged in as the administrator of the page. You can either preview the form by clicking the Preview Fan/Non-Fan Content button

    or view the form as a normal Facebook user would do by logging out of your Facebook account.

    Hope this clears your issue. Feel free to open a new thread if you have other problems related to JotForm. Thanks!


    Neil

  • Profile Image
    advatex
    Answered on August 29, 2011 at 02:41 AM

    Thank you very much Neil ...rather a logic explanation which I should have thought of!

    I is very comforting to know one has professional backup on an online program like this as in the past I have had some dissapointing situations.

    Thanks again!

  • Profile Image
    mliz
    Answered on August 29, 2011 at 02:51 AM

    Hi there,

    Good to know that Neil was able to help you with the problem.

    If you have any questions about your form don't hesitate to
    post it in the forum.

    Thanks for using Jotform.

    Regards,
    Mliz