Print Preview Fail

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    rsbc
    Asked on July 22, 2014 at 09:02 AM

    We are unable to print our forms off. i have tried logging in and out, changing printers, and still it tells me print preview fail.

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    infinet
    Answered on July 22, 2014 at 09:30 AM

    We are experiencing the same issue. Trying to print from the forms in Chrome, Firefox, or IE fails. Currently, the only fallback has been to get it as a pdf and then print from there.
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    Carina
    Answered on July 22, 2014 at 11:17 AM

    I could replicate the same situation while using Chrome:

    I then tested again and could see the previewed form:

    I made some tests with IExplorer and Firefox and print dialogue opened with no problem:

    I believe it might have been a temporary glitch. Are you still experiencing this difficulty? 

    Let us know if the problem persists.

    Thank you