What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Print Preview Fail

    Asked by rsbc on July 22, 2014 at 09:02 AM

    We are unable to print our forms off. i have tried logging in and out, changing printers, and still it tells me print preview fail.

    print preview logging and
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    Answered by infinet on July 22, 2014 at 09:30 AM

    We are experiencing the same issue. Trying to print from the forms in Chrome, Firefox, or IE fails. Currently, the only fallback has been to get it as a pdf and then print from there.
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    Answered by Carina on July 22, 2014 at 11:17 AM

    I could replicate the same situation while using Chrome:

    I then tested again and could see the previewed form:

    I made some tests with IExplorer and Firefox and print dialogue opened with no problem:

    I believe it might have been a temporary glitch. Are you still experiencing this difficulty? 

    Let us know if the problem persists.

    Thank you