What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I purchased JotForm but when someone submits a form from my website it says it is disabled? Why is that?

    Asked by Kelli on August 26, 2011 at 12:44 PM
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    JotForm Founder

    Answered by aytekin on August 27, 2011 at 02:42 AM

    Your form 12343549713 is on a guest account. I have activated it temporarily but it might be disabled again in the future. So, let's move it to your Premium account. What is your username?