What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I lost a submission

    Asked by mr.kid04 on July 23, 2014 at 12:17 PM

    I accidentally deleted a submission. Is there a way to recover? The person filling in the form wanted to have the data transmit and pay later via check. I cannot find a delete folder where this information would have been saved. 

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    Answered by 1njretoucher on July 23, 2014 at 12:31 PM

    I do not work for jotform, but my outside opinion here is that when you delete a submission, it is clearly marked, "Be careful, this process cannot be undone."

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    JotForm Support

    Answered by Kiran on July 23, 2014 at 12:45 PM

    We are sorry to inform you that the deleted submissions cannot be recovered as also mentioned by 1njretoucher. However, I see a notification alert has been set to your form which enables to receive an email with the submission contents. You may check for this information in your email. Hope this information helps. If you need further assistance, please reply to this post. We are happy to assist you.