I lost a submission

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    mr.kid04
    Asked on July 23, 2014 at 12:17 PM

    I accidentally deleted a submission. Is there a way to recover? The person filling in the form wanted to have the data transmit and pay later via check. I cannot find a delete folder where this information would have been saved. 

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    1njretoucher
    Answered on July 23, 2014 at 12:31 PM

    I do not work for jotform, but my outside opinion here is that when you delete a submission, it is clearly marked, "Be careful, this process cannot be undone."

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    Kiran
    Answered on July 23, 2014 at 12:45 PM

    We are sorry to inform you that the deleted submissions cannot be recovered as also mentioned by 1njretoucher. However, I see a notification alert has been set to your form which enables to receive an email with the submission contents. You may check for this information in your email. Hope this information helps. If you need further assistance, please reply to this post. We are happy to assist you.