I was charged twice for our account.

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    ASIPP
    Asked on July 23, 2014 at 03:16 PM

    My credit card was charged $90.00 on June 17, 2014 then again on July 7, 2014. I received an e-mail saying that the June 17 charge had not gone through so I logged on and submitted payment again on July 7. Obviously the charge did you through. I would like a refund for the second charge.

     

    Thanks,

     

    Melinda Martin

    Director of Operations, ASIPP

     

     

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    david
    Answered on July 23, 2014 at 04:18 PM

    Hi,

    Our records do indeed indicate you have purchased a duplicated subscription recently.  I have refunded the payment for order# INT140707-1058-54289 that was placed July 7th.

    You should see this reflect in your account in 5-7 business days.

    Please let us know if there is anything else we can help you with and we will be happy to do so.

    Thank you for using Jotform!

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    ASIPP
    Answered on July 23, 2014 at 04:21 PM
    Thank you much!
    -----------------------------------
    Melinda Martin
    Director of Operations
    American Society of Interventional Pain Physicians
    81 Lakeview Drive, Paducah, KY 42001
    Phone: 270-554-9412, ext. 215 | Fax: 270-554-5394
    mmartin@asipp.org | Web: http://www.asipp.org
    ________________________________
    ...
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    david
    Answered on July 23, 2014 at 06:19 PM

    No worries, we are here to help.  Let us know if you have any other questions.

    Thank you for using Jotform!