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ASIPPAsked on July 23, 2014 at 3:16 PM
My credit card was charged $90.00 on June 17, 2014 then again on July 7, 2014. I received an e-mail saying that the June 17 charge had not gone through so I logged on and submitted payment again on July 7. Obviously the charge did you through. I would like a refund for the second charge.
Thanks,
Melinda Martin
Director of Operations, ASIPP
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David JotForm SupportReplied on July 23, 2014 at 4:18 PM
Hi,
Our records do indeed indicate you have purchased a duplicated subscription recently. I have refunded the payment for order# INT140707-1058-54289 that was placed July 7th.
You should see this reflect in your account in 5-7 business days.
Please let us know if there is anything else we can help you with and we will be happy to do so.
Thank you for using Jotform!
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ASIPPReplied on July 23, 2014 at 4:21 PMThank you much!
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Melinda Martin
Director of Operations
American Society of Interventional Pain Physicians
81 Lakeview Drive, Paducah, KY 42001
Phone: 270-554-9412, ext. 215 | Fax: 270-554-5394
mmartin@asipp.org | Web: http://www.asipp.org
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David JotForm SupportReplied on July 23, 2014 at 6:19 PM
No worries, we are here to help. Let us know if you have any other questions.
Thank you for using Jotform!