-
neohipperAsked on July 24, 2014 at 8:48 AM
-
jedcadornaReplied on July 24, 2014 at 10:40 AM
Hello,
Can you please share the form URL or the website on where your form is currently embedded so we can check and investigate the issue?
We'll wait for your response.
-
neohipperReplied on August 27, 2014 at 6:07 AM
The form is located here: https://www.jotform3.leidenuniv.nl/form/40290337949
-
jedcadornaReplied on August 27, 2014 at 8:15 AM
Hello Jan,
I was trying to locate this form ID 40290337949, but I'm unable to get any records. I have checked your account and no history of forms created possible that you have created this on a guest account and has been deleted.
What you can do is clone this form and modify it. I tried cloning it and some fields are missing so you have to modify and add some fields that are not included when you cloned this.
-
neohipperReplied on September 9, 2014 at 6:37 AM
Hi,
Please note that the form is located on our own jotform server https://www.jotform3.leidenuniv.nl/form/40290337949 we are also getting these errors on this form: https://www.jotform3.leidenuniv.nl/form/42092246249. I can provide you with out login if you need it to diagnose the problem?
Thanks again,
Jan Jouke
-
jedcadornaReplied on September 9, 2014 at 8:01 AM
Ok that is why I'm unable to locate your form. For jotform licensing problem it would be best to send an email to contact@interlogy.com. You can also send your concern using this contact form http://interlogy.com/contact.html#. Our devs will be the one to respond to any issues related to Jotform licensing.