Unable to submit form. It always says Please wait..

  • ManikinAgency
    Asked on July 24, 2014 at 9:29 PM

    This form is not receiving submissions. 

    When submitting it hangs up on "Please Wait"

     

    Please help. 

     

    http://form.jotformpro.com/form/42046107140945

     

     

  • Ashwin JotForm Support
    Replied on July 25, 2014 at 5:16 AM

    Hello ManikinAgency,

    I'm sorry for the trouble caused to you.

    I did test your form and I am able to replicate the issue you are having. You have added several "Text" field in your form which seems to have copy pasted formatting. I did edit all of them and now the form seems to be able to submitted successfully. 

    Please take a look at the following cloned form and see if this works as expected:  http://form.jotformpro.com/form/42051833879966? Feel free to clone this form for a closer look. The following guide should help you in form cloning:  http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • ManikinAgency
    Replied on July 25, 2014 at 5:37 AM

    Thank you very much.   The clone works great.

  • Ashwin JotForm Support
    Replied on July 25, 2014 at 6:35 AM

    Hello ManikinAgency,

    You are welcome.

    I'm very pleased that I was able to help you.

    Do get back to us if you have any questions.

    Thank you!