Jotform Mobile App: Apply Fill out another form feature in Thank you page.

  • brettharris
    Asked on June 9, 2022 at 9:18 AM

    I have some users who prefer jotform mobile, one drawback is they are unable to use the "fill out another form" prefill feature in the thank you page. Is this possible to add or is this feature only available in the online forms? Thank you

  • Lorenz JotForm Support
    Replied on June 9, 2022 at 9:42 AM

    Hello brettharris,

    Thank you for reaching out to Jotform Support. The Custom Thank you page doesn't seem to work well currently with the Jotform Mobile app, so that makes the "Fill out another form" feature in the thank you page unusuable at the moment when form is filled out using the Jotform mobile app, as it only appears for a few seconds then replaces it with the app's default thank you page. This has been a problem by some users and we have received reports about it, we have yet to hear any update from our back-end team about this, but once we do, we'll inform you right away.

    In the meantime, I'll be creating a ticket for your request and forward it to our Developer team.

    Let us know if you have any other questions.

  • brettharris
    Replied on July 19, 2022 at 1:17 PM

    Any update regarding this?

  • Camila JotForm Support
    Replied on July 19, 2022 at 3:45 PM

    Hello Brett,

    Thanks for reaching out to Jotform Support. Unfortunately, I don’t have an update yet. I know that it’s taking some time to resolve and that is very stressful. I’ve marked this as a Priority and reached out to our Developer Team again. 

    We’ll let you know as soon as there is an update. Thanks for your patience and understanding.


  • Felizio JotForm Support
    Replied on April 17, 2024 at 7:36 AM

    Hi Brett,

    Thanks for waiting patiently. It is possible to show the edited Thank You Page after submission on the mobile app as well.

    Jotform Mobile App: Apply Fill out another form feature in Thank you page Screenshot 20

    Reach out again if you need any other help.