What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my JotForm Account for sulaimanalbazei was Suspended

    Asked by sulaimanalbazei on July 25, 2014 at 06:07 PM
    About my JotForm Account for sulaimanalbazei was Suspended
     
    your automatic phishing detection system has suspended my JotForm account???
    1-Describe the purpose of my forms.
    >>(personaly) i am trying to learn usaing your sit to help me for manage my smaaaaall job =|
    2-If I have asked for username or password in one of your forms, please describe the reason.
    >>yes .. becuse i am forget my password =|
    3-Provide the URL of my web site where i use these forms..
    >>i dont have site yet .. 
    JotForm jotform account My Forms style size
  • Profile Image
    JotForm Support

    Answered by steve on July 25, 2014 at 08:25 PM

    Hello,

    We apologize for the inconvenience. Sometimes test forms trigger our phishing filter. I would suggest including thoughtful labels, and titles to help prevent it from thinking your form is for phishing.

    I reactivated the forms and the account.

    Kind Regards