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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I get a blank popup page after clicking "Add JotForm Tab" for Facebook

    Asked by CHERRYFM on July 26, 2014 at 07:58 AM
    I get a blank popup page after clicking "Add JotForm Tab" for Facebook

     

    his is my first time trying to create a JotForm to be added to my Facebook page. I've successfully created an order form but I am stuck at the step to add it to Facebook. After clicking "Add JotForm Tab", a blank popup window appeared with the following url:

     

    https://www.facebook.com/dialog/pagetab?app_id=684336108254110&display=popup&e2e=%7B%7D&locale=en_US&next=http%3A%2F%2Fstatic.ak.facebook.com%2Fconnect%2Fxd_arbiter%2FoDB-fAAStWy.js%3Fversion%3D41%23cb%3Df26ef8624c%26domain%3Dwww.jotform.com%26origin%3Dhttp%253A%252F%252Fwww.jotform.com%252Ff169ace6b4%26relation%3Dopener%26frame%3Dff40687b4%26result%3D%2522xxRESULTTOKENxx%2522&sdk=joey

     

    There is no options to select my FB page.

    Appreciate your advice on how should I proceed.

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    Answered by jedcadorna on July 26, 2014 at 09:56 AM

    Make sure you have your own facebook page not just an ordinary facebook account. If you haven't created a page yet you may visit this link https://www.facebook.com/pages/create/ then create a page. Once done creating a page make sure that you login to your facebook page account not the regular facebook account.

    I have tested the facebook tab and it does work on my end. Also try to clear your browsers cache before doing the steps.