What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I get a blank popup page after clicking "Add JotForm Tab" for Facebook

    Asked by CHERRYFM on July 26, 2014 at 07:58 AM
    I get a blank popup page after clicking "Add JotForm Tab" for Facebook


    his is my first time trying to create a JotForm to be added to my Facebook page. I've successfully created an order form but I am stuck at the step to add it to Facebook. After clicking "Add JotForm Tab", a blank popup window appeared with the following url:




    There is no options to select my FB page.

    Appreciate your advice on how should I proceed.

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    Answered by jedcadorna on July 26, 2014 at 09:56 AM

    Make sure you have your own facebook page not just an ordinary facebook account. If you haven't created a page yet you may visit this link https://www.facebook.com/pages/create/ then create a page. Once done creating a page make sure that you login to your facebook page account not the regular facebook account.

    I have tested the facebook tab and it does work on my end. Also try to clear your browsers cache before doing the steps.