What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Ppossible to send a "thank you" email even though only paypal authorization is taken?

    Asked by gyangting on July 27, 2014 at 06:24 AM



    We need to send a thank you email when we have taken Paypal authorization only, not full capture.

    At the moment, no thank you email is triggered with Paypal Standard authorization only.




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    JotForm Support Manager

    Answered by Jeanette on July 27, 2014 at 01:24 PM

    Hello Guy

    You can enable Pending Payment E-mail, so the alert will be sent even if payment is not completed