What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can i get my contact form to work on my site

    Asked by medhour on August 27, 2011 at 09:15 PM

    i created a contact form but it does'nt work on my site, so i tried to create another one but i dont see the contact us buttons. i can only send emails thru this site to the to the contact form

    Page URL:

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    JotForm Support

    Answered by abajan on August 27, 2011 at 10:00 PM

    Hi medhour

    Sorry but I'm having a bit of difficulty understanding your question. Could you please rephrase it in some manner? What "contact us" buttons are you referring to? Do you mean the submit (Send) button? It is quite visible on your site. What do you mean by only being able to send emails thru this site to the contact form?


    ~ Wayne

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    Answered by medhour on August 27, 2011 at 10:41 PM

    what i mean is under my feedback link on my site, if i send a message using the form it does not show as a form submission on jotform meaning is was never sent.  but if i use it on the jotform site it works fine, i just recently added a feedback button also which works fine but i rather use the form than the pop-up version

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    JotForm Support

    Answered by mliz on August 27, 2011 at 11:43 PM

    Hi there,

    Can you try using the iframe embed code so that it won't conflict with any of
    the existing code in your page.

    To get your iframe embed codes

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    4.  Copy the codes provided

    Let us know if this works for you.