What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I just checked your form, when I clicked on My Forms:
Then clicked the form of which you need to get the submissions, and clicked the Submissions button from the toolbar above:
I had no problems downloading the forms submissions in PDF:
Please try it again, there might be some browser's related issues, so I would recommend you to clear your browser's cache, or try a different one, we recommend using Google Chrome.