problems creating PDF

  • DippyBoutique
    Asked on July 28, 2014 at 3:28 PM

    Hello... I need to print the pdf with the information in it, but there seems to be a problem with the print PDF function....

    its the last jot form i created!!!!!!!!!

     

  • David JotForm Support Manager
    Replied on July 28, 2014 at 4:22 PM

    I just checked your form, when I  clicked on My Forms:

    problems creating PDF Image 1 Screenshot 40

    Then clicked the form of which you need to get the submissions, and clicked the Submissions button from the toolbar above:

    problems creating PDF Image 2 Screenshot 51

    I had no problems downloading the forms submissions in PDF: 

    problems creating PDF Image 3 Screenshot 62

    Please try it again, there might be some browser's related issues, so I would recommend you to clear your browser's cache, or try a different one, we recommend using Google Chrome.