What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I enter information into the SMTP Account Wizard?

    Asked by Kevin Kiely  on July 28, 2014 at 10:59 PM

    I received an email that stated that my email address had to be confirmed into the above. I can not find that link anywhere on your site to that.

    Page URL:
    Tobeabletosendemailsfromthisaddresswemustverifyyouremailaddress.Please<br/>copytheverificationcodebelowtotheSMTPAccountWizard:

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    JotForm Support

    Answered by ashwin_d on July 28, 2014 at 11:49 PM

    Hello Kevin,

    It seems you must be setting up Custom Sender Email using the "Verify Address" which sends you a verification code. Please check the screenshot below:

    Please be noted that you should not close this window and simply copy the verification code here from your email. Every time you input an email address and click on the "Verify Address", it will send you the verification code. The following guide should help you:  https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!