What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to cancel my account at this time. This is a great product but does not work well for my business.

    Asked by empoto09 on July 29, 2014 at 05:24 AM
    product does not work my account
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    Answered by jedcadorna on July 29, 2014 at 07:42 AM

    As per request I have cancelled your active subscription with order# 80842724. Your account will be downgraded back to FREE on 8/24/2014 and no recurring charge will applied on your next due date.

    Your forms will still remain in your account and will not be deleted unless you requested us to. Thank you for using jotform.