What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What if I don't want an email letting me know I have a submission, but

    Asked by jennilevyesq on August 28, 2011 at 04:22 PM
    What if I don't want an email letting me know I have a submission, but I just want the person submitting a form to be to get a confirmation, if I press the second option it still send me a confirmation, help!

    This is a re-post of a comment on Setting up Email Notifications

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    JotForm Support

    Answered by abajan on August 28, 2011 at 07:08 PM

    Hi jennilevyesg

    Thanks for asking. To stop a form emailing you notifications, delete the notification. Here's how:

    1. Load the form in question into the form builder

    2. While on the Setup & Embed tab, click Email Alerts

    3. Click Notification

    4. Click the Delete E-mail button and confirm that you wish to delete it

    5. Save the form

    Now, when anyone submits that form, they will get an auto-response but you won't receive any notification. However, the submission will still be recorded and can be accessed at anytime via the form's Submissions page.

    Hopefully you have found this reply to be helpful. If you need clarification on anything or need assistance with another aspect of our product, please let us know. Our team will be happy to help you.


    ~ Wayne