What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    pagamento

    Asked by Thiagodesouza on August 29, 2011 at 09:46 AM

    Por Favor,

    só mais uma dúvida, depois quando eu quizer cancelar esse plano mensal qual o procedimento para o cancelamento?

    Obrigado,

    Thiago

  • Profile Image
    JotForm Support

    Answered by mliz on August 29, 2011 at 09:52 AM

    Hi Thiago,

    You may cancel anytime to do that:

    For credit card (Plimus) paid subscriptions:

    1. Login to JotForm account
    2. Scroll down and click on 'Account Settings'
    3. Click on "Cancel", you will then be redirected to Plimus where you have to
         complete the cancellation process.

    Your plimus username is a long string of characters emailed to you when you
    first upgraded. If you don't have this data you may reset your Plimus
    password by entering your email and Plimus username in this page:
    https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    Regards,
    Mliz