Autoresponder & Notification email: Print Dropdown and Multiple choice values as plain text

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    Field Marketing
    Asked on June 20, 2022 at 09:19 AM

    In my auto email, the fields that were multiple choice/checkbox/dropdown are showing as colored boxes with black text. Is there a way to make them just plain text like the rest of the text in the email?

    This is a re-post of a comment on How to Edit the Email Template for Notifications and Autoresponders

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    Answered on June 20, 2022 at 09:47 AM

    Hi Field Marketing,

    Thanks for reaching out to Jotform Support. Unfortunately, we are unable to customize the checkbox/dropdown values on Notification & Autoresponder emails. I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.