What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Data Confidentiality

    Asked by ndong on August 29, 2011 at 11:24 AM

    Bonjour,

    j'aimerai savoir, si vous collectez les informations  quand on utilise un formulaire sur notre site ?

    Merci

     

    Hello,

    I would like to know if you collect the information when using a form on our site?

    thank you

  • Profile Image
    JotForm Support

    Answered by liyam on August 29, 2011 at 04:16 PM

    Hello ndong,

    All submissions that are sent using the Jotform user's form, are collected to Jotform's servers in the user's account. We do not collect data to our own benefit. We do not sell the information collected.

    Here is an excerpt from our Terms of Use:

    Forms and Submissions. Company does not claim ownership of any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials you submit or make available for inclusion on or through the JotForm Service ("Forms and Submissions"). As between Company and you, you own all rights to your Forms and Submissions. When you make a Form, Submissions page or a Report "public", you grant Company a worldwide and fully sublicensable license to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform, and publicly display your Forms and Submissions (in whole or in part) in any format or medium now known or later developed. Company does not pre-screen forms or submissions and you agree that you are solely responsible for all of your Forms and User Submissions.

    An excerpt from our Privacy Policy:

    2. Submission Data. We respect the privacy of our users and the privacy of their client data. All user information contained within the forms you may use or build on the JotForm Site are governed by our Terms of Service. You retain all rights to your data. We will not sell, share data. We will not access your data for non-administrative reasons.

    If these details do not satisfy you, you have another option which you can acquire a licensed Jotform Application that you can run on your own server.  You can read more of the details on this page.

    If you have other questions or concerns, please do let us know.

    Thanks,

    Liyam