drop down answers not showing up in email alert

  • Profile Image
    jgcruz15
    Asked on August 29, 2011 at 01:50 PM

    Im using jotform for for a clients reservations. The only part of the form that shows up are the answers that have to be manually inputted. The drop down options you guys give on your form does not show up in the forwarded emai. Please help!

    what do i need to do to change this?

    heres the URL

     

    http://form.jotform.com/jgcruz15/12232740121

    Thanks

    Julia

  • Profile Image
    allanftd
    Answered on August 29, 2011 at 02:50 PM

    Hi Julia,

    I believe this pertains to the same question you posted here: http://www.jotform.com/answers/25354-Why-is-my-order-for-info-not-being-forwarded-to-my-e-mail-account?entrymessage=10732640770

    If so, kindly proceed to that thread for the response to your concern. Essentially, you need to recreate the email notification altogether in order to bring back the HTML Mode email template.

    Please let us know if you have any other questions or concerns. Thank you for using JotForm!

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