Does Jotform check if a contact is already existing in Salesforce?

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    Lisa 
    Asked on August 01, 2014 at 07:35 PM

    1.

    Is it possible to create an account instead of a contact?

    2. If a contact/account already exist in Salesforce, does Jotform update the record or create a new one? We don't want to have duplicate records of the same contact on Salesforce.

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    Kiran
    Answered on August 01, 2014 at 08:47 PM

    Your 1st question shall be answered here since we intend to answer one issue on one thread to avoid  confusions and help users in find answers quickly.

    I am sorry to inform you that re-submitting the form cannot update the existing record and creates a new one. It would appear as a new contact or account.

    Please refer to the thread below which was answered by one of our team member that provides you more information.

    http://www.jotform.com/answers/399569-Integration-with-Salesforce

    Please do not hesitate to get back to us if you need more information. We are happy to assist you.