What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is jotform compatible with mobile viewing?

    Asked by TheCoupleTees on August 04, 2014 at 05:09 AM

    I had my form embedded on my Facebook page. It works perfectly on my computer but when I access it through my mobile phone, it gives me an error message.

    JotForm Mobile message Facebook Page
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    JotForm Support

    Answered by ashwin_d on August 04, 2014 at 07:05 AM

    Hello TheCoupleTees,

    Please be noted that our forms are already customized to be viewed on mobile devices.

    What error message you see in your form when viewed in mobile devices? Please share your Facebook page URL where you have embedded your form and we will take a look.

    You may also like to add "Mobile Responsive" widget in your form which will adjust the form fields width to display without any horizontal scrolling in mobile device.

    We will wait fro your response.

    Thank you!