What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I cancel my current subscription - please advise ASAP

    Asked by Peter OBrien  on August 04, 2014 at 12:36 PM

    PLEASE PROVIDE DETAILS ON CANCELLING MY CURRENT MONTHLY SUBSCRIPTION - i NO LONGER NEED THE SERVICE...

     

    Thanks

    Peter

    thanks monthly subscription
  • Profile Image
    JotForm Support

    Answered by david on August 04, 2014 at 01:20 PM

    Hi,

    The account I show associated with your subscription is "RichieRich19857".  If you would like to cancel this subscription, log into this account and simply downgrade your account to a "Free" level account.  This will cancel the subscription related to your account.  

    http://www.jotform.com/answers/271973-How-do-I-cancel-my-jotform-subscription

     

    If you have any trouble accessing your account, let us know and we will be happy to assist you.

    Thank you for using Jotform!