What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Set the PayPal tool to not ask for the Shipping Address

    Asked by Mario Sanchez  on August 04, 2014 at 06:29 PM



    It is necessary to have customers fill out the shipping address form when checking out? Or Can I just integrate  PayPal with a checkout option?


    Because when I download the forms after payment has been made I get duplicate submissions

    Hope this makes sense...

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    JotForm Support

    Answered by Mike_T on August 04, 2014 at 07:03 PM

    Thank you for contacting us.

    The address fields are not required. You can either remove the address fields from the form or set the PayPal Tool to not ask for the Shipping Address.

    Please feel free to contact us if you need any further assistance.