Christine TownsleyAnswered on June 24, 2022 02:28 PM
I'm trying to use a custom field for a Stripe Checkout integration, but do not see the custom field reflected in the metadata on Stripe - how can I troubleshoot? The form I am working with is named "monthly"
Ravi_g Jotform SupportAnswered on June 24, 2022 04:56 PM
Thanks for reaching out to Jotform Support. I have checked your form having a name monthly from the backend and it seems you integrated and enabled the send custom data option in your form correctly. Could you please let us know what you can see on the Stripe Dashboard. Here is the guide about How to View Custom Field Values in Stripe - WP Simple Pay Documentation that you can check out. Could you please try following this guide and check if you are able to see Custom field value or not.
Give it a try and let us know how it goes.