What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long can you keep the FREE basic package?

    Asked by lries on August 30, 2011 at 11:15 AM

    After 30 days does is automatically start paying for the program, or can it stay free as long as you are within the guidelines?   Do you pay if you go outside the guideline of the free package.   Thanks

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    Answered by allanftd on August 30, 2011 at 11:28 AM

    Hi lries,

    Thank you for your interest in JotForm! You get to keep the free account as long as you want. there are no 30-day trial periods or any other catches, as long as you are within the guidelines of our Terms of Use (violation of which will suspend your account). If you go beyond the limits for the free account, your account will be disabled until the following month, and you will no longer be receiving new submissions from your clients until the submission counter resets the following month.

    Please let us know if you have any other questions or concerns. Enjoy using JotForm!

    JOTFORM SUPPORT