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DaktronicsAsked on August 6, 2014 at 12:28 PM
Where can we find the cancellation policy? If we went with a year package, and cancelled early, are the rates pro-rated and refunded?
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David JotForm Support ManagerReplied on August 6, 2014 at 1:51 PM
We have 30-day money back guarantee. If you decide to cancel your account within 30 days of signing up, we'll give you a full refund — no questions asked. This is stated in our pricing page.
After the 30 days of having the yearly subscription you can cancel it any time, and you can request a prorated refund if there was a problem with our product or if you are not satisfied with it.