What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to suspend my account

    Asked by Richlton on August 06, 2014 at 03:47 PM

    I want to suspend my account from further usage until a later time.  How do I prevent from additional invoices from being generated?

    my account
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    JotForm Support

    Answered by Welvin on August 06, 2014 at 05:22 PM

    Hi,

    Your subscription is already cancelled based on our records. Your account will remain at the Premium level until July 23, 2014. There should be NO further charges after this period.

    Thank you!