What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not showing any completed transactions, but Paypal shows the payments complete?

    Asked by wgespto on August 06, 2014 at 05:25 PM
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    JotForm Support

    Answered by BDAVID on August 06, 2014 at 06:45 PM

    Have you enabled your IPN(Instant Payment Notification) for Paypal?. This way you will make sure whenever a payment is successfully completed, because sometimes users change their mind in the last minute when making the payment.