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mustafah71Asked on August 7, 2014 at 2:02 AM
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jonathanReplied on August 7, 2014 at 6:40 AM
Hi,
That will happen if the selected item/product already have an option of custom quantity or sub-products assigned to it.
To fix, just remove that particular item/product and add it back. That should reset the options available for it.
Related user guide: -Create-Sub-Products-Based-on-a-Product-Option
Inform us if you need further assistance.
Thanks!