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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    why create sub product form was strike out?

    Asked by mustafah71 on August 07, 2014 at 02:02 AM
    Screenshot
    product form product create
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    JotForm Support

    Answered by jonathan on August 07, 2014 at 06:40 AM

    Hi,

    That will happen if the selected item/product already have an option of custom quantity or sub-products assigned to it.

    To fix, just remove that particular item/product and add it back. That should reset the options available for it.

    Related user guide: -Create-Sub-Products-Based-on-a-Product-Option

     

    Inform us if you need further assistance.

    Thanks!