- mustafah71Asked on August 07, 2014 at 02:02 AM
- JotForm SupportjonathanAnswered on August 07, 2014 at 06:40 AM
That will happen if the selected item/product already have an option of custom quantity or sub-products assigned to it.
To fix, just remove that particular item/product and add it back. That should reset the options available for it.
Related user guide: -Create-Sub-Products-Based-on-a-Product-Option
Inform us if you need further assistance.