why create sub product form was strike out?

  • mustafah71
    Asked on August 7, 2014 at 2:02 AM
    Jotform Thread 413045 Screenshot
  • jonathan
    Replied on August 7, 2014 at 6:40 AM

    Hi,

    That will happen if the selected item/product already have an option of custom quantity or sub-products assigned to it.

    To fix, just remove that particular item/product and add it back. That should reset the options available for it.

    Related user guide: -Create-Sub-Products-Based-on-a-Product-Option

     

    Inform us if you need further assistance.

    Thanks!