What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why create sub product form was strike out?

    Asked by mustafah71 on August 07, 2014 at 02:02 AM
  • Profile Image
    JotForm Support

    Answered by jonathan on August 07, 2014 at 06:40 AM


    That will happen if the selected item/product already have an option of custom quantity or sub-products assigned to it.

    To fix, just remove that particular item/product and add it back. That should reset the options available for it.

    Related user guide: -Create-Sub-Products-Based-on-a-Product-Option


    Inform us if you need further assistance.