I've Created a Paylpal Registration Form, But the Info Does Not Get Sent To Me

  • flygreg
    Asked on August 7, 2014 at 10:06 AM

    The payment part works great, but all the other info which is entered does not get sent to me.  Can we fix this?

     

    Thanks

     

    Page URL:
    http://burlingtonhumane.ca/golf-tournament-registration/ 

    Page URL: http://burlingtonhumane.ca/golf-tournament-registration/
  • David JotForm Support Manager
    Replied on August 7, 2014 at 12:21 PM

    Have you enabled IPN(Instant Payment Notification) in your Paypal account? This message contains all the data regarding the payment transaction completed by a form user. Please check this guide: How to Enable IPN for Paypal

    Are you having issues receiving your email notification? If that is the case, please check your spam folder, also you may white-list our domain names:

    us-app2.jotservers.com

    jotservers.com

    jotmails.com

    jotform.com

    amazonses.com

    email.amazonses.com

    jotform.co

    secure.jotform.co

    s3.amazonaws.com  

    static-interlogyllc.netdna-ssl.com

    Let us know if you need more help, we will be glad to assist you.

  • grizzy
    Replied on August 7, 2014 at 12:28 PM

    Thank you