What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Including text fields in form notification email

    Asked by sanivasi on August 07, 2014 at 10:31 AM

    after the form is completed by the client, I receive a notification email with only answers that the client put in. The rest of the text is stripped. Can I set the form to receive notification email with everything that on the form, including all text fields?


    Thank you


  • Profile Image
    JotForm Support

    Answered by Welvin on August 07, 2014 at 12:40 PM



    By default, text fields, headers and images aren't included in the notification. Only those with inputs are sent. 

    If you want to include those, you can manually add it to the email body. You can use our table formatting tool to add a section, for example:

    You can also add the PDF Link to the email body, so you'll get the PDF with all of the information to the form:

    But assuming that you have check "Show Headers and Texts" in the Form Submissions page:

    To access your form submissions:

    Please do not hesitate to get back to us if you need further assistance.

    Thank you!