Form Approval Escalation

Hello,

On approval properties, I can add an escalation if the task has not been completed within a certain time frame. Does that escalation email/user have to have anything set up in order to be able to approve? They don't have to have their own approval workflow, correct?

Thanks,

Leah

Hello Leah,

Thanks for reaching out to Jotform Support. The approval workflow is unique on each of the forms. To set up your workflow as well as the corresponding emails, you may go directly to your Jotform Approvals. You can also check this guide to know more about Approval Workflow.

Let us know if there’s anything else we can help you with.