What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I did my account upgrade, how long does it take to activate?

    Asked by esfejr2014 on August 07, 2014 at 07:54 PM

    It's very important it to be liberated for us as soon as possible, because our clients depend on it.

    account upgrade Activate my account
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    JotForm Support Manager

    Answered by Jeanette on August 07, 2014 at 11:04 PM

    We do not register any recent payment made on behalf of this account. Did you pay a subscription? Can you provide us with the reference number?

    Rather than opening more than one thread, please follow up only on this thread.

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    Answered by esfejr2014 on August 07, 2014 at 11:28 PM

    .

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    JotForm Support Manager

    Answered by Jeanette on August 07, 2014 at 11:53 PM

    I have fixed the problem. Your account is now on Economy status. Thank you for choosing JotForm!

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    Answered by esfejr2014 on August 07, 2014 at 11:55 PM

    Thank you for your support