What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I create a form?

    Asked by startwithchantell on August 08, 2014 at 02:57 PM
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    JotForm Support

    Answered by Kiran on August 08, 2014 at 03:36 PM

    We are very sorry for the inconvenience this may have caused you. Could you let us know if there is any error message displayed while creating the form? This could also happen due to an issue with the browser cache sometimes. I request you to clear the browser cache by following the steps provided in the guide below :


    Also, you may also try using a different browser. Please get back to us if the issue persists. We are happy to assist you.