-
JLIAsked on August 8, 2014 at 3:33 PM
Boa Tarde.
Somos uma empresa localizada no Rio Grande do Sul / Brasil.
Temos um pacote com vocês, para recebimento e armazenamento de emails. Porém, muitos clientes estão reclamando que os emails enviados à nós estão retornando.
Isso seria um problema de espaço? Se não, qual seria o motivo?
Aguardamos retorno.
Att.
Jorge Luis Inzaurralde
-
David JotForm SupportReplied on August 8, 2014 at 3:50 PM
Hi,
I checked your account and you are well under your limits so that is definitely not the issue. I checked the email notification associated with your form however and it appears you have multiple recipients but have separated them by a ":" instead of a ","
Please change this from:
vendas@maqpratic.com.br;jli.ltda@hotmail.com
to:
vendas@maqpratic.com.br, jli.ltda@hotmail.com
and your emails should work once again.
Please let us know if you have any further questions and we will be happy to help.
Thank you for using JotForm!