What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I wonder why most users fail to understand that it is mandatory to enable the “Accept Digital Goods Payments”?

    Asked by riskprocessor on August 08, 2014 at 03:58 PM
    Such errors are quite common. I wonder why most users fail to understand that it is mandatory to enable the “Accept Digital Goods Payments” to be able to complete the shipping process.
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    JotForm Support

    Answered by KadeJM on August 08, 2014 at 04:06 PM

    It seems like you were asking this as a follow-up question wondering about the reasoning behind making it mandatory to enable " Accept Digital Goods Payments " to complete the shipping process? Is that correct? Or was it just a general statement that you had intentionally mentioned?