What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not receiving reset password instructions

    Asked by BobWest on August 08, 2014 at 04:14 PM

    Im clicking the can't remember my password but nothing happens

  • Profile Image

    Answered by Carina on August 08, 2014 at 04:47 PM

    I made a request to password reset with the email address we**ro1**5@gmail.com:

     [2014-08-08 16:43:41] SENT to  we**ro1**5@gmail.com from noreply@jotform.com via AMAZONSES

    Please check your Inbox and your Spam folder for instructions on how to reset the password of the BobWest  account. Let us know if we can assist you further.
    Thank you