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  • Profile Image

    Thank you page

    Asked by pray4u on August 08, 2014 at 05:46 PM

    When someone submits the form I created on my website, they are at the bottom of the page. The thank you is at the top of the page and they do not see it unless they scroll back up. Sometimes they hit submit again thinking that it didn't go through because nothing is on the screen. I tried creating my thank you page and hitting the enter key numerous times at the top of the page so the message would be lower on the page, however it defaulted to the top when the form was submitted. Is there a way to move the thank you information that is typed in the page to the bottom of the page or at least lower so they will see it when they submit?

     

    Thanks,

    Jim Lee

    Page URL:
    http://www.iwantmydiploma.com/apply-for-enrollment.html

    message scroll move thanks
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    JotForm Support

    Answered by KadeJM on August 08, 2014 at 06:36 PM

    Your form should actually scroll to top automatically after you submit it. However, I think this might be a problem because you have it placed into a container within your webpage.

    You could try adjusting your iframe code to something like -

    <iframe onload="self.scrollTo(0,0)" allowtransparency="true" src="//www.jotform.us/form/40757718495165" frameborder="0" style="width:100%; height:1720px; border:none;" scrolling="no">

     

    Alternatively, You should be able to adjust the Custom Thank You Page Message. I was able to copy and paste it downward several times. It worked with one too. See my screenshot below.