Enterprise Customer Support Unavailable

I have Enterprise version and I cannot get a response from my emails with customer service. I need help with my forms

When i input my Hipaa password, it does not save and I cannot open PDFs. Please help

Hello Laura,

I’m really sorry that you're having difficulty with this. We have a dedicated team of customer success managers working with Enterprise customers and they can help with your forms. I've passed this to our enterprise team. They will get back to you with additional details as soon as possible.

Is there a better way to contact customer service than the email I was given? I have yet to receive a response from that

Hello Laura,

We have already passed your concern over to our Enterprise Support Team. They will keep in touch with you soon.

Thanks for your patience and understanding.

let me clarify, I have reached out to the email address given on several occasions with no response. June 9 was the initial email. Is there a live link or number I can call?

Hi Laura,

We apologize on behalf of our Enterprise Support team for the delayed response on their end. I sent a direct email to the concerned team to follow up on your issue. Rest assured that they'll reach out to you as soon as possible.

We thank you for your patience and understanding.