What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Recover a form that I built?

    Asked by amorando on August 30, 2011 at 11:55 PM


    I used Jotform to build a form for a site I was asked to create and now I can not seem to get the form back on the site. I don't recall if I became a member and all the emails that I would have used do not seem to work to reset the password. Is there a way to get the form loaded back on the site or do I just need to rebuild the whole thing?

    Please let me know as I would like the form to send emails and that function doesn't seem to be working.

    Thank you in advance for your help.

    URL for the Page is below.


    Jim Morando

    Apex Design Studio

    Page URL:

  • Profile Image

    Answered by allanftd on August 31, 2011 at 01:32 AM

    Hi Jim,

    I was able to see this form in your account. Could it be that you're not logged in when you went to jotform.com? If you forgot your password, just click the "Forgot Password?" button so that instructions to reset your password will be sent to your email address.

    Please let us know if you need further assistance.